How to Receive your Orders
Shipping & Fulfillment Time and Expectations:
- Luzon Area: 7 to 10 Business Days
- Visayas Area: 5 to 8 Business Days
- Mindanao Area: 3 to 6 Business Days
Unboxing Video Requirement Policy
To ensure fairness and uphold the quality of our service, we require customers to take a clear unboxing video from the moment the parcel is sealed until all contents are fully shown. This video serves as valid proof in case of:
- Missing Items
- Defective Goods
- Damaged Goods Upon Delivery
Policy Clause:
If a customer fails to provide this unboxing video, we reserve the right to deny any requests for reimbursement, replacement, or refund related to the contents of the package. This policy applies strictly from the moment the parcel is opened.